Terms of service
OVERVIEW
Welcome to outliva! The terms "we", "us" and "our" refer to outliva. outliva operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). outliva is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. outliva reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until outliva confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as outliva may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy [LINK].
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.
Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.
SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by outliva, its affiliates or licensors and are protected by U.S. and foreign patent, copyright and other intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of outliva, Shopify or any third party. Unauthorized use of the Services may be a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by outliva.
outliva's names, logos, product and service names, designs, and slogans are trademarks of outliva or its affiliates or licensors. You must not use such trademarks without the prior written permission of outliva. Shopify's name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.
SECTION 7 - OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be deemed part of the Services and are subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third party sites, you do so at your own risk.
We are not liable for any harm or damages related to your access of any third-party websites, or your purchase or use of any products, services, resources, or content on any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANT: This section accurately characterizes Shopify's relationship with your store and should not be removed or modified.]
outliva is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with outliva. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and outliva, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with outliva.
SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here [LINK], and certain personal information may be subject to Shopify's Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you. Review our privacy policy [LINK] for more details on how we, Shopify, and our partners use your personal information.
SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use. We may, for example, use our rights under this license to operate, provide, evaluate, enhance, improve and promote the Services and to perform our obligations and exercise our rights under the Terms of Service.
You also represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with your submission of Feedback; and (iii) your Feedback will comply with these Terms. We are and shall be under no obligation (1) to maintain your Feedback in confidence; (2) to pay compensation for your Feedback; or (3) to respond to your Feedback.
We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.
You agree that your Feedback will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive or obscene Feedback, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third-party.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on or in the Services that contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
SECTION 13 - PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with the these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm outliva, Shopify or users of the Services, or expose them to liability.
In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, or pretext the services; (e) use any robot, spider, scraping, data gathering and extraction tools, automatic devices or processes, AI tools (such as agentic AI) or automated or manual means to access the Services; or (f) interfere with, bypass, or circumvent the security or authorization features, robot exclusion headers, or other measures we employ to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.
SECTION 14 - AGENTS
14.1 This section ("Agent Terms") applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed on behalf of or using persons device, without direct supervision.
14.2 No Agent may access, use, or interact with Services unless, at all times, it identifies itself and operates in strict accordance with the requirements in section 14.4 below. In addition, no Agent may access, use, or interact with Services if we have requested that the Agent refrain from accessing, using, or interacting with any service.
14.3 We may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with Services.
14.4 Agents must: (i) in all HTTP/HTTPS requests, identify that the request is from an Agent and disclose the name of the Agent by including the following in the request's user agent string: "Agent/[agent name]"; (ii) not conceal or obfuscate that any access, use, or interactions are from an Agent, such as by (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures intended to distinguish computer use from humans, (iii) respond truthfully to any question or prompt seeking to determine if interactions are coming from a human or a computer, (iv) not circumvent or otherwise avoid any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.
SECTION 15 - TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.
SECTION 16 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.
EXCEPT AS EXPRESSLY STATED BY outliva, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
SECTION 17 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL outliva, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.
SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless outliva, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys' fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (not to be unreasonably withheld). You will cooperate in the defense of indemnified claims, including by providing relevant documents.
SECTION 19 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 21 - ASSIGNMENT
You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.
SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal and state or territorial courts in the jurisdiction where outliva is headquartered. You and outliva consent to venue and personal jurisdiction in such courts.
SECTION 23 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 24 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at support@outlivya.com.
Our contact information is posted below:
[INSERT TRADING NAME]
support@outlivya.com
[INSERT BUSINESS ADDRESS]
[INSERT BUSINESS PHONE NUMBER]
[INSERT BUSINESS REGISTRATION NUMBER]
[INSERT VAT NUMBER] Terms and Conditions ("Terms", "Agreement")
Last Updated: [June 11, 2026]
Welcome to Outliva.com. These Terms and Conditions ("Terms", "Agreement") form a binding contract between you and Outlivya LLC ("Company", "we", "us", or "our").
By visiting, accessing, or making purchases through the Outliva website (the "Platform"), you consent to follow and be governed by all terms stated herein. These Terms apply to all visitors, shoppers, and individuals who wish to browse or buy from our Platform.
Your continued engagement with the Platform signifies your acceptance of all conditions outlined below. Should you object to any provision within these Terms, you do not have authorization to browse or transact on the Platform.
1. Customer Communication Preferences
- When you establish an account on our Platform, you authorize Outlivya LLC to contact you through email, text message, or other channels with newsletters, promotional offers, special announcements, and business-related information
- You maintain the ability to withdraw from these communications at any moment by selecting the unsubscribe option included in our messages or by adjusting your notification settings in your account
- Even after unsubscribing from promotional content, we may still send transactional messages related to your purchases, account activity, or customer support
2. Product Transactions and Purchasing
- When you choose to buy products or services offered on the Platform ("Transaction"), we may request pertinent information including your payment card details, card validity date, billing location, and shipping location
- You affirm and promise that: (i) you have valid authority to utilize any credit card, debit card, or alternative payment method for the Transaction; and (ii) all information you furnish is legitimate, current, and thorough
- The Platform may utilize third-party payment gateways to facilitate Transaction completion and payment processing. When you submit financial information, you enable us to transfer such details to these third-party providers as outlined in our Privacy Notice
- We maintain the authority to decline, cancel, or suspend any Transaction for circumstances including, but not limited to: • Insufficient inventory or product availability • Discrepancies or inaccuracies in product specifications or pricing • Inconsistencies or incomplete details in customer information • Suspected fraudulent behavior or unauthorized Transaction attempts
- Should we cancel a Transaction following payment receipt, the complete amount will be returned to your original payment source
3. Text Message and Mobile Communication Guidelines
- Outlivya LLC ("us", "we") provides an optional mobile messaging platform (the "Program") that allows subscribers to opt-in and participate subject to these Mobile Communication Guidelines and our Privacy Notice
- By enrolling in or using the Program, you acknowledge and consent to these guidelines, encompassing your consent to settle disputes exclusively through individual arbitration, as outlined in the Dispute Management section herein
- This arrangement pertains only to the Program and shall not modify other Terms or Privacy Policies governing your broader relationship with us
4. Mobile Program Enrollment and Participation
- The Program permits participants to receive text-based communications by actively joining the Program via website enrollment, app subscription, or other signup techniques
- When you enroll in the Program, you recognize that this Agreement applies to your participation
- By participating, you authorize Outlivya LLC to send autodialed and pre-recorded promotional messages to the contact number you supply, and you comprehend that program participation is optional
- Text messaging and information costs may be imposed. Message volume and timing will vary based on our discretion
5. Opting Out of Mobile Communications
- If you prefer to discontinue the Program or no longer approve this Agreement, simply reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message from us to be removed from the Program
- You may receive a final confirmation message verifying your opt-out request
- You recognize that the preceding alternatives represent the only acceptable methods of unsubscribing
- Any alternate method of opting out, including texting other words or verbally requesting a team member to unsubscribe you, is not a legitimate opt-out procedure
6. Message Volume and Service Scope
- Participants who sign up for the Program can anticipate receiving messages covering Outlivya LLC's product promotions, supplement releases, digital content offerings, partnerships with affiliated brands, exclusive previews, restricted-time bargains, seasonal promotions, and related business information
- Notifications may include order confirmations and transaction reminders
- Communication fees and data rates may apply depending on your service provider. Messages are delivered periodically according to Company discretion
- The Program may involve frequent messaging, with additional notes dispatched based on your level of involvement
7. Support and Help for Mobile Program Participants
- For assistance with the Program, message "HELP" to the number from which you got our messages, or contact support@outlivya.com
- Note that using the email address is not a valid unsubscribe technique. All opt-outs must comply with the unsubscribe instructions provided previously
- The Program will deliver SMS-only backup communications if your handset lacks MMS capabilities
8. Program Service Disclaimer and Limitations
- The Program functions on a "provided as-is" foundation and may not function in all regions at all moments
- The Program may cease operation in response to changes made by your wireless carrier regarding services, networks, or technology
- Outlivya LLC cannot be accountable for postponements or unsuccessful message transmissions through the Program
- Message transmission relies on your wireless carrier's operational capability and is beyond our management
- Wireless service providers disclaim responsibility for postponed or unsuccessful messages
9. Participant Qualifications and Device Requirements
- You must own a mobile communication device capable of two-way messaging
- You must be a subscriber of an eligible wireless carrier providing text messaging capabilities
- Your device must maintain active text messaging service
- Please be aware that not all mobile carriers support the necessary infrastructure for Program participation
- Verify your device's messaging capabilities for complete participation requirements
10. Age Restrictions and Parental Consent
- You may not use or participate with the Platform if you are below thirteen (13) years of age
- Individuals between thirteen (13) and eighteen (18) may participate only with verifiable authorization from a parent or authorized guardian
- By utilizing the Platform, you confirm either: (i) you have not yet reached thirteen years of age; (ii) you are between thirteen and eighteen with parental authorization; or (iii) you have attained majority age in your locality
- You further acknowledge that your locality's regulations allow Platform usage
11. Banned Content and Prohibited Submissions
- You consent to refrain from distributing prohibited material on the Platform. Prohibited material encompasses: • Any deceptive, slanderous, defamatory, threatening, menacing, or stalking behavior • Unsuitable material, encompassing foul speech, graphic content, violent depictions, discriminatory language, and hateful remarks directed at individuals based on racial background, biological sex, religious affiliation, nation of origin, physical limitation, romantic preference, or chronological age • Illicitly obtained software packages, dangerous code, worms, spyware, or comparable destructive applications • Any offering, facility, or promotion that breaches regulations where transmission occurs • Material encompassing confidential wellness information governed by HIPAA or HITECH statutes • Material otherwise forbidden by regional Applicable Law
12. Conflict Management and Binding Arbitration
- In the event a disagreement, assertion, or dispute emerges between you and Outlivya LLC, or between you and any partner firm facilitating the Platform's services, concerning statutory claims, case law claims, this Agreement, or claims associated with enforcement, termination, implementation, or legitimacy of this Agreement, such dispute shall be settled through binding arbitration to the fullest scope that law permits, in Casper, Wyoming under the direction of a single arbitrator
- The parties commit to following the Commercial Resolution Procedures of the American Arbitration Association ("AAA"), as currently defined
- Unless stated differently herein, the arbitrator shall implement the applicable law of the Federal Judicial Circuit where Outlivya LLC operates, disregarding conflict of law statutes
- Within ten (10) calendar days of the arbitration demand being delivered, the involved parties shall jointly choose an arbitrator possessing no fewer than five (5) years of experience and knowledge of the subject matter
- Should the parties fail to concur within ten (10) days, any party may petition the AAA to designate an arbitrator satisfying comparable qualifications
- In the event of disagreement, the arbitrator shall adjudicate the legitimacy and scope of this arbitration provision pursuant to the Federal Arbitration Act ("FAA")
- The parties also acknowledge that the AAA's protocol for Provisional Support shall replace attempts to seek court-issued temporary protective measures
- The arbitrator's finding shall be conclusive and binding, with restricted appeal rights only as permitted in FAA Section 10
- Each party covers their portion of arbitrator payment and procedural administration; however, the arbitrator retains discretion to levy these charges on one party as warranted
- The parties concur that the arbitrator may award legal representation costs only when statutes or written agreements explicitly authorize such awards
- The arbitrator possesses no capacity to assign corrective or exemplary damages, and the parties waive claims to these penalties relating to resolved disputes
- The parties commit to one-on-one binding arbitration, and this arrangement prohibits collective actions or representative proceedings
- Save when mandated by regulation, neither party nor the arbitrator may divulge the transaction, substance, or outcome of arbitration without prior written authorization of both parties
- Should any provision of this Section prove unenforceable in any region, such unenforceability shall not impair other conditions or sections
- If a dispute proceeds in courtroom proceedings rather than binding arbitration, the parties renounce their entitlement to jury adjudication
- This binding arbitration provision survives discontinuation or termination of your Program participation
13. Legal Framework and Compliance
- We work to abide by the Florida Consumer Protection Law and the Florida Do Not Call Provision when applicable to Florida occupants
- For regulatory adherence purposes, we may treat you as a Florida inhabitant if, at the point of Program signup, either (1) your delivery location is Florida-based or (2) your phone number's regional code relates to Florida
- You consent that the Florida Consumer Protection Law and Do Not Call requirements do not govern you, and you will not identify as a Florida inhabitant, except if you satisfy either condition above or explicitly advise us in written form
- Provided you are a Florida inhabitant, you recognize that mobile messages transmitted by us as direct replies to your messages or requirements—encompassing reactions to Keywords, signup, assistance inquiries, opt-out requests, and shipment alerts—do not constitute "telephonic sales communications" or "subscriber acquisition messages" in accordance with Florida Regulation Section 501, to the degree the regulation is pertinent
14. Miscellaneous Provisions
- You warrant and represent to Outlivya LLC that you hold all requisite authority and capability to acknowledge and execute this Terms, and that performance shall not place you in violation of separate contracts or duties
- Failure by one party to enforce any stipulation shall not signify renunciation of supplementary rights
- If any component is determined unenforceable or unlawful, that provision shall be minimized or removed to the greatest feasible degree, maintaining the validity of remaining provisions
- Upcoming innovations, enhancements, and improvements to the Platform will be bound by this Agreement unless specifically exempted in written form
- Outlivya LLC retains the ability to revise this Agreement at our discretion
- Any revisions to this Agreement will be communicated to you
- You acknowledge your responsibility to periodically examine this Agreement for potential revisions
- Sustained participation in the Program subsequent to modifications constitutes agreement to the adjusted Terms
15. Service Modifications and Additional Details
- Outlivya LLC maintains the ability to revise specifications, including inventory levels, technical details, buying regulations, and item collections, at any hour without advance announcement
- Upon item depletion, Outlivya LLC reserves cancellation capability and will remit any transmitted funds in the optimal approach
- Outlivya LLC will notify the buyer of comparable replacement items if obtainable
- Outlivya LLC bears no accountability for material, exchanges, or dealings transpiring on Outliva.com
- Submit all inquiries to: support@outlivya.com
RETURN AND REFUND POLICY
Our return framework offers a 365-day return window, permitting you to initiate a return within 365 days following purchase receipt
- To qualify for a return, your acquired merchandise must fall within the 365-day window from transaction completion, and the merchandise must be transported back to our facility
- Only the most recent acquisition qualifies for refund eligibility; historical purchases do not qualify
- To commence a return, reach out to support@outlivya.com for specific guidelines
- All returned merchandise must be transmitted back to our address prior to refund processing
- We will decline returns for merchandise dispatched without preliminary return authorizations
PRODUCT AVAILABILITY, INACCURACIES, AND DISCREPANCIES
- Our Platform continuously features updated offerings and merchandise selections
- We may encounter processing delays in refreshing Platform details and third-party marketing information
- Website materials may incorporate computational mistakes, incomplete records, or obsolete details
- Products may bear incorrect valuations, inadequate information, or may not be in stock, and we cannot assure the reliability of all Platform materials
- We accordingly maintain the authority to modify, upgrade, or fix inaccuracies instantaneously without advance warning
CONTESTS, GIVEAWAYS, AND SPECIAL OFFERS
- Any contests, giveaways, or exclusive promotions ("Campaigns") made available via the Platform may operate under separate guidelines distinct from these Terms
- If you participate in any Campaigns, kindly evaluate the applicable guidelines and our Privacy Notice
- In circumstances where Campaign guidelines differ from these Terms, the Campaign guidelines shall supersede
CUSTOMER SUBMISSIONS AND USER-GENERATED CONTENT
- The Platform permits you to contribute, attach, retain, exchange, and share information, communications, media, motion pictures, or additional resources ("Submission")
- You maintain responsibility for all Submissions you place on or via the Platform, encompassing its appropriateness and compliance
- When contributing Submissions via the Platform, you affirm and guarantee: (i) the Submission belongs to you (you control it) and/or you possess authorization to utilize it and provide rights to us as specified in these Terms, and (ii) publishing your Submission does not infringe the confidentiality, personality, intellectual property, binding agreements, or supplementary entitlements of any being or organization
- We hold the authority to terminate memberships of anybody detected infringing intellectual property protections
- You maintain all entitlements to any Submissions you contribute, post, or provide via the Platform and maintain accountability for defending them
- We disclaim responsibility and liability regarding Submissions you or any alternative user distributes via the Platform
- By distributing Submissions via the Platform, you authorize us the authority and authorization to utilize, revise, openly deliver, broadly exhibit, duplicate, and disperse such Submission via and across the Platform
- You recognize that this authorization encompasses our ability to make your Submission obtainable to alternative Platform participants, who can utilize your Submission under these Terms
- Outlivya LLC maintains authority, though not requirement, to examine and alter all Submissions
- Additionally, materials available on or through the Platform constitute Outlivya LLC's holdings or are utilized with authorization
- You cannot distribute, revise, send, reuse, obtain, redistribute, reproduce, or employ stated resources, partially or wholly, for monetary benefit or individual advancement, excluding our written authorization
CUSTOMER ACCOUNTS
- Upon establishing an account, you assure that you meet the requirement of majority status (age 18+) and guarantee all supplied information is truthful, thorough, and current
- Incomplete, inaccurate, or outdated details may trigger immediate closure of your membership
- You manage maintaining your membership login and authentication credentials in confidence, encompassing limitation of computer and/or membership entry
- You consent to assume liability for all pursuits and transactions happening on your membership and/or utilizing your authentication, whether created on our Platform or via external services
- You must contact us instantaneously upon detecting any membership security issues or unlicensed participation
- Usernames cannot be another individual's personal information or unsuitable names, names registered to others without authorization, or vulgar usernames
- We maintain the authority to withhold assistance, deactivate memberships, delete submissions, or revoke acquisitions at our discretion
COPYRIGHT AND INTELLECTUAL PROPERTY PROTECTION
- Outlivya LLC honors the intellectual property entitlements of others
- It is our protocol to tackle any assertion that material placed on the Platform infringes the intellectual property or equivalent proprietary entitlements ("Infringement") of any being or business entity
- For copyright holders or those authorized to act on their behalf, should you believe your protected work has been reproduced in a manner representing copyright infringement, kindly communicate your assertion via email to support@outlivya.com with caption line: "Intellectual Property Infringement"
- Incorporate in your assertion a thorough description of the purported Infringement as shown beneath, within "DMCA Notice Requirements and Copyright Claim Method"
- You may face restitution (encompassing administrative charges and attorney compensation) for deceptive or bad-faith assertions regarding Submission intellectual property on the Platform
DMCA SUBMISSION PROCEDURE AND NOTICE GUIDELINES
- You may file a submission complying with the Digital Millennium Copyright Act (DMCA) by furnishing our Intellectual Property Officer the subsequent information in written format (consult 17 U.S.C 512(c)(3) for supplementary specifics): • An authenticated communication or manuscript signature from the individual with consent to symbolize the copyright owner • A description of the proprietary creation you assert was violated, encompassing the web address of the position containing the material or a duplicate of the proprietary material • Recognition of the web address or substitute positioning on the Platform bearing the substance you assert is breaching • Your residence, voice line, and email details • Your statement confirming you maintain sincere conviction the challenged utilization is unauthorized by the copyright proprietor, its consultant, or applicable statutes • Your assertion, administered under danger of fabrication, affirming the preceding information in your claim is legitimate and you symbolize the copyright owner or are permitted to operate on the copyright owner's authority
- Address communications to our Intellectual Property Officer by email: support@outlivya.com
BRAND OWNERSHIP AND PROPRIETARY ENTITLEMENTS
- The Platform and its proprietary resources (excluding Submissions from contributors), functionalities, and capabilities shall persistently belong solely to Outlivya LLC and its partners
- The Platform is guarded by copyright, brand legislation, and supplementary regulations of the US and worldwide territories
- Our registered marks and presentation cannot be employed in affiliation with merchandise or assistance without Outlivya LLC's authorized authorization
THIRD-PARTY RESOURCES AND WEBSITE REFERENCES
- The Platform may integrate hyperlinks to alternate websites or commodities outside the dominion of Outlivya LLC
- Outlivya LLC exerts no dominion and declines accountability regarding the material, rules, or approaches of any independent websites or commodities
- We do not vouch for the merchandise or platforms of these facilities or organizations
- You recognize and accept that Outlivya LLC shall bear no responsibility, specifically or indirectly, for damages or hardships brought about by or correlated with reliance upon or utilization of substance, products, or help accessible via any alternate platforms
- We strongly suggest assessing the phrases and confidentiality disclosures of any third-party platforms you engage
SUSPENSION AND ACCOUNT TERMINATION
- We reserve the capability to eliminate, suspend, or remove membership authorization instantaneously, without notification or responsibility, per our determination, for virtually any circumstance and without constraint, encompassing violations of these provisions
- To deactivate your membership, you can merely cease using the Platform
- Stipulations of these Terms expected to continue past discontinuation persist post-termination, encompassing intellectual property stipulations, limitation of liability, and responsibility clauses
ACCOUNTABILITY AND DEFENSE
- You recognize the obligation to safeguard, indemnify, and release Outlivya LLC and its licensees and collaborators, plus their workers, consultants, representatives, leadership, and spokespersons, regarding any and all declarations, charges, commitments, losses, liabilities, sums, or amounts, plus fees (encompassing attorney compensation), resulting from or arising out of: • Your consumption and usage of the Platform, by you or somebody operating your membership and authentication • Infringement of these Terms • Submissions distributed on the Platform
LIMITS ON LIABILITY
- Outlivya LLC, and its management, laborers, associates, consultants, suppliers, or partners shall not be accountable for damages encompassing: • Oblique, incidental, unique, consequential, or retaliatory penalties • Destruction of earnings, resources, utility, contentment, or alternate invisible losses
- Resulting from: • Your utilization of, or incapability to utilize, the Platform or its capabilities • Participation or material of supplementary consumers on the Platform • Content gotten via the Platform • Illicit entry, misuse, or revision of your transmissions or materials
- Regardless of authorization, arrangement, obligation (encompassing carelessness) or supplementary authority, independent of whether we've been apprised of possibility of damages, and regardless of whether a remedy herein is judged to have neglected its fundamental function
SERVICE CONDITION DISCLAIMER
- Your usage of the Platform operates at your own threat
- The Platform and all features and utilities are delivered in an "AVAILABLE NOW" and "IN PROVIDED CONDITION" foundation
- The Platform is presented without guarantees of any kind, whether articulated or implied, encompassing guarantees of sellability, appropriateness for a precise function, non-violation, or sequential delivery
- Outlivya LLC, together with its subsidiaries, partners, and consortium members, do not warrant: • The Platform shall perform consistently, with protection, or be reachable at every circumstance or position • Computational mistakes or faults shall be remedied • The Platform is without hazardous code or alternate destructive substances • Platform outcomes shall accomplish your objectives
GOVERNING JURISDICTION
- These Terms shall be interpreted and enforced per Wyoming state regulations, disregarding its contradiction of jurisdiction statutes
- Our inability to enforce any provision will not represent release of that provision
- If a provision is judged unlawful or unenforceable, the remainder persists in consequence
- These Terms embody our comprehensive accord regarding the Platform and override earlier discussions
AGREEMENT REVISIONS
- Outlivya LLC holds the discretion to modify or substitute these Terms at any instance per our determination
- For substantial alterations, we shall furnish a 30-day notification prior to implementation
- What constitutes a material change will be established per our determination
- Your ongoing usage of the Platform following adjustment enactment means you acknowledge the revised Terms
- Should you reject the adjusted Terms, you do not maintain authorization to keep utilizing the Platform
RESALE PROHIBITION
- Resale of merchandise via web-based marketplaces is forbidden for third-party vendors
- Amazon, eBay, and equivalent third-party vendors are absolutely prohibited
- Noncompliance results in long-term removal from Outlivya LLC items
- A cease-and-desist order shall be dispatched within 24 hours of detection, and lack of obedience will trigger court action pursuant to California jurisdiction within 96 hours
CONTACT INFORMATION
For inquiries, concerns, or feedback regarding these Terms and Conditions, please reach out to us at:
- Email: support@outlivya.com
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