Terms of service

Terms and Conditions ("Terms", "Agreement")

Last Updated: [June 11, 2026]

Welcome to Outliva.com. These Terms and Conditions ("Terms", "Agreement") form a binding contract between you and Outlivya LLC ("Company", "we", "us", or "our").

By visiting, accessing, or making purchases through the Outliva website (the "Platform"), you consent to follow and be governed by all terms stated herein. These Terms apply to all visitors, shoppers, and individuals who wish to browse or buy from our Platform.

Your continued engagement with the Platform signifies your acceptance of all conditions outlined below. Should you object to any provision within these Terms, you do not have authorization to browse or transact on the Platform.

1. Customer Communication Preferences

When you establish an account on our Platform, you authorize Outlivya LLC to contact you through email, text message, or other channels with newsletters, promotional offers, special announcements, and business-related information
You maintain the ability to withdraw from these communications at any moment by selecting the unsubscribe option included in our messages or by adjusting your notification settings in your account
Even after unsubscribing from promotional content, we may still send transactional messages related to your purchases, account activity, or customer support

2. Product Transactions and Purchasing

When you choose to buy products or services offered on the Platform ("Transaction"), we may request pertinent information including your payment card details, card validity date, billing location, and shipping location
You affirm and promise that: (i) you have valid authority to utilize any credit card, debit card, or alternative payment method for the Transaction; and (ii) all information you furnish is legitimate, current, and thorough
The Platform may utilize third-party payment gateways to facilitate Transaction completion and payment processing. When you submit financial information, you enable us to transfer such details to these third-party providers as outlined in our Privacy Notice
We maintain the authority to decline, cancel, or suspend any Transaction for circumstances including, but not limited to: • Insufficient inventory or product availability • Discrepancies or inaccuracies in product specifications or pricing • Inconsistencies or incomplete details in customer information • Suspected fraudulent behavior or unauthorized Transaction attempts
Should we cancel a Transaction following payment receipt, the complete amount will be returned to your original payment source

3. Text Message and Mobile Communication Guidelines

Outlivya LLC ("us", "we") provides an optional mobile messaging platform (the "Program") that allows subscribers to opt-in and participate subject to these Mobile Communication Guidelines and our Privacy Notice
By enrolling in or using the Program, you acknowledge and consent to these guidelines, encompassing your consent to settle disputes exclusively through individual arbitration, as outlined in the Dispute Management section herein
This arrangement pertains only to the Program and shall not modify other Terms or Privacy Policies governing your broader relationship with us

4. Mobile Program Enrollment and Participation

The Program permits participants to receive text-based communications by actively joining the Program via website enrollment, app subscription, or other signup techniques
When you enroll in the Program, you recognize that this Agreement applies to your participation
By participating, you authorize Outlivya LLC to send autodialed and pre-recorded promotional messages to the contact number you supply, and you comprehend that program participation is optional
Text messaging and information costs may be imposed. Message volume and timing will vary based on our discretion

5. Opting Out of Mobile Communications

If you prefer to discontinue the Program or no longer approve this Agreement, simply reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message from us to be removed from the Program
You may receive a final confirmation message verifying your opt-out request
You recognize that the preceding alternatives represent the only acceptable methods of unsubscribing
Any alternate method of opting out, including texting other words or verbally requesting a team member to unsubscribe you, is not a legitimate opt-out procedure

6. Message Volume and Service Scope

Participants who sign up for the Program can anticipate receiving messages covering Outlivya LLC's product promotions, supplement releases, digital content offerings, partnerships with affiliated brands, exclusive previews, restricted-time bargains, seasonal promotions, and related business information
Notifications may include order confirmations and transaction reminders
Communication fees and data rates may apply depending on your service provider. Messages are delivered periodically according to Company discretion
The Program may involve frequent messaging, with additional notes dispatched based on your level of involvement

7. Support and Help for Mobile Program Participants

For assistance with the Program, message "HELP" to the number from which you got our messages, or contact support@outlivya.com
Note that using the email address is not a valid unsubscribe technique. All opt-outs must comply with the unsubscribe instructions provided previously
The Program will deliver SMS-only backup communications if your handset lacks MMS capabilities

8. Program Service Disclaimer and Limitations

The Program functions on a "provided as-is" foundation and may not function in all regions at all moments
The Program may cease operation in response to changes made by your wireless carrier regarding services, networks, or technology
Outlivya LLC cannot be accountable for postponements or unsuccessful message transmissions through the Program
Message transmission relies on your wireless carrier's operational capability and is beyond our management
Wireless service providers disclaim responsibility for postponed or unsuccessful messages

9. Participant Qualifications and Device Requirements

You must own a mobile communication device capable of two-way messaging
You must be a subscriber of an eligible wireless carrier providing text messaging capabilities
Your device must maintain active text messaging service
Please be aware that not all mobile carriers support the necessary infrastructure for Program participation
Verify your device's messaging capabilities for complete participation requirements

10. Age Restrictions and Parental Consent

You may not use or participate with the Platform if you are below thirteen (13) years of age
Individuals between thirteen (13) and eighteen (18) may participate only with verifiable authorization from a parent or authorized guardian
By utilizing the Platform, you confirm either: (i) you have not yet reached thirteen years of age; (ii) you are between thirteen and eighteen with parental authorization; or (iii) you have attained majority age in your locality
You further acknowledge that your locality's regulations allow Platform usage

11. Banned Content and Prohibited Submissions

You consent to refrain from distributing prohibited material on the Platform. Prohibited material encompasses: • Any deceptive, slanderous, defamatory, threatening, menacing, or stalking behavior • Unsuitable material, encompassing foul speech, graphic content, violent depictions, discriminatory language, and hateful remarks directed at individuals based on racial background, biological sex, religious affiliation, nation of origin, physical limitation, romantic preference, or chronological age • Illicitly obtained software packages, dangerous code, worms, spyware, or comparable destructive applications • Any offering, facility, or promotion that breaches regulations where transmission occurs • Material encompassing confidential wellness information governed by HIPAA or HITECH statutes • Material otherwise forbidden by regional Applicable Law

12. Conflict Management and Binding Arbitration

In the event a disagreement, assertion, or dispute emerges between you and Outlivya LLC, or between you and any partner firm facilitating the Platform's services, concerning statutory claims, case law claims, this Agreement, or claims associated with enforcement, termination, implementation, or legitimacy of this Agreement, such dispute shall be settled through binding arbitration to the fullest scope that law permits, in Casper, Wyoming under the direction of a single arbitrator
The parties commit to following the Commercial Resolution Procedures of the American Arbitration Association ("AAA"), as currently defined
Unless stated differently herein, the arbitrator shall implement the applicable law of the Federal Judicial Circuit where Outlivya LLC operates, disregarding conflict of law statutes
Within ten (10) calendar days of the arbitration demand being delivered, the involved parties shall jointly choose an arbitrator possessing no fewer than five (5) years of experience and knowledge of the subject matter
Should the parties fail to concur within ten (10) days, any party may petition the AAA to designate an arbitrator satisfying comparable qualifications
In the event of disagreement, the arbitrator shall adjudicate the legitimacy and scope of this arbitration provision pursuant to the Federal Arbitration Act ("FAA")
The parties also acknowledge that the AAA's protocol for Provisional Support shall replace attempts to seek court-issued temporary protective measures
The arbitrator's finding shall be conclusive and binding, with restricted appeal rights only as permitted in FAA Section 10
Each party covers their portion of arbitrator payment and procedural administration; however, the arbitrator retains discretion to levy these charges on one party as warranted
The parties concur that the arbitrator may award legal representation costs only when statutes or written agreements explicitly authorize such awards
The arbitrator possesses no capacity to assign corrective or exemplary damages, and the parties waive claims to these penalties relating to resolved disputes
The parties commit to one-on-one binding arbitration, and this arrangement prohibits collective actions or representative proceedings
Save when mandated by regulation, neither party nor the arbitrator may divulge the transaction, substance, or outcome of arbitration without prior written authorization of both parties
Should any provision of this Section prove unenforceable in any region, such unenforceability shall not impair other conditions or sections
If a dispute proceeds in courtroom proceedings rather than binding arbitration, the parties renounce their entitlement to jury adjudication
This binding arbitration provision survives discontinuation or termination of your Program participation

13. Legal Framework and Compliance

We work to abide by the Florida Consumer Protection Law and the Florida Do Not Call Provision when applicable to Florida occupants
For regulatory adherence purposes, we may treat you as a Florida inhabitant if, at the point of Program signup, either (1) your delivery location is Florida-based or (2) your phone number's regional code relates to Florida
You consent that the Florida Consumer Protection Law and Do Not Call requirements do not govern you, and you will not identify as a Florida inhabitant, except if you satisfy either condition above or explicitly advise us in written form
Provided you are a Florida inhabitant, you recognize that mobile messages transmitted by us as direct replies to your messages or requirements—encompassing reactions to Keywords, signup, assistance inquiries, opt-out requests, and shipment alerts—do not constitute "telephonic sales communications" or "subscriber acquisition messages" in accordance with Florida Regulation Section 501, to the degree the regulation is pertinent

14. Miscellaneous Provisions

You warrant and represent to Outlivya LLC that you hold all requisite authority and capability to acknowledge and execute this Terms, and that performance shall not place you in violation of separate contracts or duties
Failure by one party to enforce any stipulation shall not signify renunciation of supplementary rights
If any component is determined unenforceable or unlawful, that provision shall be minimized or removed to the greatest feasible degree, maintaining the validity of remaining provisions
Upcoming innovations, enhancements, and improvements to the Platform will be bound by this Agreement unless specifically exempted in written form
Outlivya LLC retains the ability to revise this Agreement at our discretion
Any revisions to this Agreement will be communicated to you
You acknowledge your responsibility to periodically examine this Agreement for potential revisions
Sustained participation in the Program subsequent to modifications constitutes agreement to the adjusted Terms

15. Service Modifications and Additional Details

Outlivya LLC maintains the ability to revise specifications, including inventory levels, technical details, buying regulations, and item collections, at any hour without advance announcement
Upon item depletion, Outlivya LLC reserves cancellation capability and will remit any transmitted funds in the optimal approach
Outlivya LLC will notify the buyer of comparable replacement items if obtainable
Outlivya LLC bears no accountability for material, exchanges, or dealings transpiring on Outliva.com
Submit all inquiries to: support@outlivya.com

RETURN AND REFUND POLICY

Our return framework offers a 365-day return window, permitting you to initiate a return within 365 days following purchase receipt

To qualify for a return, your acquired merchandise must fall within the 365-day window from transaction completion, and the merchandise must be transported back to our facility
Only the most recent acquisition qualifies for refund eligibility; historical purchases do not qualify
To commence a return, reach out to support@outlivya.com for specific guidelines
All returned merchandise must be transmitted back to our address prior to refund processing
We will decline returns for merchandise dispatched without preliminary return authorizations

PRODUCT AVAILABILITY, INACCURACIES, AND DISCREPANCIES

Our Platform continuously features updated offerings and merchandise selections
We may encounter processing delays in refreshing Platform details and third-party marketing information
Website materials may incorporate computational mistakes, incomplete records, or obsolete details
Products may bear incorrect valuations, inadequate information, or may not be in stock, and we cannot assure the reliability of all Platform materials
We accordingly maintain the authority to modify, upgrade, or fix inaccuracies instantaneously without advance warning

CONTESTS, GIVEAWAYS, AND SPECIAL OFFERS

Any contests, giveaways, or exclusive promotions ("Campaigns") made available via the Platform may operate under separate guidelines distinct from these Terms
If you participate in any Campaigns, kindly evaluate the applicable guidelines and our Privacy Notice
In circumstances where Campaign guidelines differ from these Terms, the Campaign guidelines shall supersede

CUSTOMER SUBMISSIONS AND USER-GENERATED CONTENT

The Platform permits you to contribute, attach, retain, exchange, and share information, communications, media, motion pictures, or additional resources ("Submission")
You maintain responsibility for all Submissions you place on or via the Platform, encompassing its appropriateness and compliance
When contributing Submissions via the Platform, you affirm and guarantee: (i) the Submission belongs to you (you control it) and/or you possess authorization to utilize it and provide rights to us as specified in these Terms, and (ii) publishing your Submission does not infringe the confidentiality, personality, intellectual property, binding agreements, or supplementary entitlements of any being or organization
We hold the authority to terminate memberships of anybody detected infringing intellectual property protections
You maintain all entitlements to any Submissions you contribute, post, or provide via the Platform and maintain accountability for defending them
We disclaim responsibility and liability regarding Submissions you or any alternative user distributes via the Platform
By distributing Submissions via the Platform, you authorize us the authority and authorization to utilize, revise, openly deliver, broadly exhibit, duplicate, and disperse such Submission via and across the Platform
You recognize that this authorization encompasses our ability to make your Submission obtainable to alternative Platform participants, who can utilize your Submission under these Terms
Outlivya LLC maintains authority, though not requirement, to examine and alter all Submissions
Additionally, materials available on or through the Platform constitute Outlivya LLC's holdings or are utilized with authorization
You cannot distribute, revise, send, reuse, obtain, redistribute, reproduce, or employ stated resources, partially or wholly, for monetary benefit or individual advancement, excluding our written authorization

CUSTOMER ACCOUNTS

Upon establishing an account, you assure that you meet the requirement of majority status (age 18+) and guarantee all supplied information is truthful, thorough, and current
Incomplete, inaccurate, or outdated details may trigger immediate closure of your membership
You manage maintaining your membership login and authentication credentials in confidence, encompassing limitation of computer and/or membership entry
You consent to assume liability for all pursuits and transactions happening on your membership and/or utilizing your authentication, whether created on our Platform or via external services
You must contact us instantaneously upon detecting any membership security issues or unlicensed participation
Usernames cannot be another individual's personal information or unsuitable names, names registered to others without authorization, or vulgar usernames
We maintain the authority to withhold assistance, deactivate memberships, delete submissions, or revoke acquisitions at our discretion

COPYRIGHT AND INTELLECTUAL PROPERTY PROTECTION

Outlivya LLC honors the intellectual property entitlements of others
It is our protocol to tackle any assertion that material placed on the Platform infringes the intellectual property or equivalent proprietary entitlements ("Infringement") of any being or business entity
For copyright holders or those authorized to act on their behalf, should you believe your protected work has been reproduced in a manner representing copyright infringement, kindly communicate your assertion via email to support@outlivya.com with caption line: "Intellectual Property Infringement"
Incorporate in your assertion a thorough description of the purported Infringement as shown beneath, within "DMCA Notice Requirements and Copyright Claim Method"
You may face restitution (encompassing administrative charges and attorney compensation) for deceptive or bad-faith assertions regarding Submission intellectual property on the Platform

DMCA SUBMISSION PROCEDURE AND NOTICE GUIDELINES

You may file a submission complying with the Digital Millennium Copyright Act (DMCA) by furnishing our Intellectual Property Officer the subsequent information in written format (consult 17 U.S.C 512(c)(3) for supplementary specifics): • An authenticated communication or manuscript signature from the individual with consent to symbolize the copyright owner • A description of the proprietary creation you assert was violated, encompassing the web address of the position containing the material or a duplicate of the proprietary material • Recognition of the web address or substitute positioning on the Platform bearing the substance you assert is breaching • Your residence, voice line, and email details • Your statement confirming you maintain sincere conviction the challenged utilization is unauthorized by the copyright proprietor, its consultant, or applicable statutes • Your assertion, administered under danger of fabrication, affirming the preceding information in your claim is legitimate and you symbolize the copyright owner or are permitted to operate on the copyright owner's authority
Address communications to our Intellectual Property Officer by email: support@outlivya.com

BRAND OWNERSHIP AND PROPRIETARY ENTITLEMENTS

The Platform and its proprietary resources (excluding Submissions from contributors), functionalities, and capabilities shall persistently belong solely to Outlivya LLC and its partners
The Platform is guarded by copyright, brand legislation, and supplementary regulations of the US and worldwide territories
Our registered marks and presentation cannot be employed in affiliation with merchandise or assistance without Outlivya LLC's authorized authorization

THIRD-PARTY RESOURCES AND WEBSITE REFERENCES

The Platform may integrate hyperlinks to alternate websites or commodities outside the dominion of Outlivya LLC
Outlivya LLC exerts no dominion and declines accountability regarding the material, rules, or approaches of any independent websites or commodities
We do not vouch for the merchandise or platforms of these facilities or organizations
You recognize and accept that Outlivya LLC shall bear no responsibility, specifically or indirectly, for damages or hardships brought about by or correlated with reliance upon or utilization of substance, products, or help accessible via any alternate platforms
We strongly suggest assessing the phrases and confidentiality disclosures of any third-party platforms you engage

SUSPENSION AND ACCOUNT TERMINATION

We reserve the capability to eliminate, suspend, or remove membership authorization instantaneously, without notification or responsibility, per our determination, for virtually any circumstance and without constraint, encompassing violations of these provisions
To deactivate your membership, you can merely cease using the Platform
Stipulations of these Terms expected to continue past discontinuation persist post-termination, encompassing intellectual property stipulations, limitation of liability, and responsibility clauses

ACCOUNTABILITY AND DEFENSE

You recognize the obligation to safeguard, indemnify, and release Outlivya LLC and its licensees and collaborators, plus their workers, consultants, representatives, leadership, and spokespersons, regarding any and all declarations, charges, commitments, losses, liabilities, sums, or amounts, plus fees (encompassing attorney compensation), resulting from or arising out of: • Your consumption and usage of the Platform, by you or somebody operating your membership and authentication • Infringement of these Terms • Submissions distributed on the Platform

LIMITS ON LIABILITY

Outlivya LLC, and its management, laborers, associates, consultants, suppliers, or partners shall not be accountable for damages encompassing: • Oblique, incidental, unique, consequential, or retaliatory penalties • Destruction of earnings, resources, utility, contentment, or alternate invisible losses
Resulting from: • Your utilization of, or incapability to utilize, the Platform or its capabilities • Participation or material of supplementary consumers on the Platform • Content gotten via the Platform • Illicit entry, misuse, or revision of your transmissions or materials
Regardless of authorization, arrangement, obligation (encompassing carelessness) or supplementary authority, independent of whether we've been apprised of possibility of damages, and regardless of whether a remedy herein is judged to have neglected its fundamental function

SERVICE CONDITION DISCLAIMER

Your usage of the Platform operates at your own threat
The Platform and all features and utilities are delivered in an "AVAILABLE NOW" and "IN PROVIDED CONDITION" foundation
The Platform is presented without guarantees of any kind, whether articulated or implied, encompassing guarantees of sellability, appropriateness for a precise function, non-violation, or sequential delivery
Outlivya LLC, together with its subsidiaries, partners, and consortium members, do not warrant: • The Platform shall perform consistently, with protection, or be reachable at every circumstance or position • Computational mistakes or faults shall be remedied • The Platform is without hazardous code or alternate destructive substances • Platform outcomes shall accomplish your objectives

GOVERNING JURISDICTION

These Terms shall be interpreted and enforced per Wyoming state regulations, disregarding its contradiction of jurisdiction statutes
Our inability to enforce any provision will not represent release of that provision
If a provision is judged unlawful or unenforceable, the remainder persists in consequence
These Terms embody our comprehensive accord regarding the Platform and override earlier discussions

AGREEMENT REVISIONS

Outlivya LLC holds the discretion to modify or substitute these Terms at any instance per our determination
For substantial alterations, we shall furnish a 30-day notification prior to implementation
What constitutes a material change will be established per our determination
Your ongoing usage of the Platform following adjustment enactment means you acknowledge the revised Terms
Should you reject the adjusted Terms, you do not maintain authorization to keep utilizing the Platform

RESALE PROHIBITION

Resale of merchandise via web-based marketplaces is forbidden for third-party vendors
Amazon, eBay, and equivalent third-party vendors are absolutely prohibited
Noncompliance results in long-term removal from Outlivya LLC items
A cease-and-desist order shall be dispatched within 24 hours of detection, and lack of obedience will trigger court action pursuant to California jurisdiction within 96 hours

CONTACT INFORMATION

For inquiries, concerns, or feedback regarding these Terms and Conditions, please reach out to us at:

Email: support@outlivya.com